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WHAT WE DO

Well Pump Services

When your water stops, everything stops.

Picatti Brothers has been providing well pump services in Yakima, WA, since 1928 - nearly a century of getting water back on for homeowners, farmers, dairies, and municipalities when they need it most.

We answer the phone. We show up. We fix the problem.
That's not a marketing line. It's just how we've done business for 100 years, and it's the reason people keep calling us back.

Signs You Need Well Pump Services

If you're experiencing any of the following, it's time to call:

  • No water at all - the most common reason people reach out to us
  • Low water pressure or reduced flow
  • Dirty or discolored water
  • Air in the lines
  • Water system faults - breaker or relay tripped, pump won't turn on
  • Poor overall system performance
  • Running out of water during peak use times
  • Spikes in your electricity bill without explanation (a struggling pump works harder and costs more)

Most customers call us when they come home and there's nothing coming out of the tap. They don't know if it's the pump, the motor, the controller, or something else. That's exactly what we're here to figure out - and fast.

yakima well pump service and repair water pipe
deep set submersible pumps

What Our Well Pump Services Include

Our well pump services cover everything from emergency troubleshooting to full system replacement.
Here's what we do:

Emergency Troubleshooting and Repair

Most residential well pump calls follow the same pattern: something's wrong, and you want it fixed today. We get it.

Our process is straightforward - we come out, troubleshoot the system, identify what's broken, and repair or replace it. In many cases, a job from diagnosis to completion takes under eight hours. Sometimes it's a simple fix like a pressure switch or a wire. Other times it's a full pump, motor, and controller replacement.

Either way, we tell you what it is and what it costs before we do anything.

We're available 24/7/365 for emergency field service. When you call us, you reach a live human being - not a voicemail, not a dial-one-for-sales menu. Every time.

Well Pump and Motor Replacement

When a pump reaches the end of its life, we pull it out of the well, assess what's salvageable, and replace what needs to go.

We work with all major brands, including Franklin Electric, Grundfos, Liberty Pumps, Sta-Rite, Red Lion, Hydromatic, Crane Deming, KSB, Weil, Flowserve, Sulzer, Goulds, Xylem, Berkeley, Cornell, Flygt, Floway, and many more.

We specialize in:

  • Deep-set submersible pumps
  • Deep-set vertical turbines
  • Crop circle wells
  • Sump pumps and sewer pumps
  • Submersible, centrifugal, and vertical line shaft turbine pumps

We repair and replace control boxes, pressure switches, gauges, transducers, backflow preventers, variable speed drives, capacitors, and foot valves.

Well Pump
well pump services inspection

Well Inspection and Water Testing

Not every call is an emergency. Sometimes you're buying a home, selling a property, or just want peace of mind about your water system.

Our inspection services include:

  • General well equipment inspection
  • Flow testing - well output, water level, pump performance, switch contact, and tank pressure
  • Water testing for common contaminants, bacteria (coliform/E. coli), nitrates, pH, total dissolved solids (TDS), and water hardness.
  • Deep well video inspection using downhole cameras

If you're a homebuyer or realtor, a pre-purchase well inspection can save you from a very expensive surprise down the road. We do these regularly and can walk you through exactly what we find.

System Optimization and Conservation Services

Are you running your pump harder than you should be?

Consuming more electricity than makes sense? We can evaluate your entire water system and help you optimize for efficiency - reducing both energy use and long-term wear on your equipment.

If you contact us for conservation services, we'll start with a consultation to understand your setup before recommending changes.

well pump services energy efficiency
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Specialty and Advanced Services

Some jobs aren't straightforward. That's when experience really matters.

Our team handles:

  • Community well servicing
  • Well rehabilitation, restoration, and repair
  • Pump retrieval - if your pump has fallen down the well, we can get it back
  • Electrical motor servicing for any make and model
  • Variable speed drive repair and installation
  • In-house rebuilding of line shaft, booster, and turbine pumps
  • Power generation on-site if there's no electricity at your location

Well Pump Services in Yakima | What Makes This Area Unique

The Yakima Valley presents challenges you won't find everywhere else, and understanding them is part of what makes our well pump services the right choice for Yakima homeowners and businesses.

We live in a high desert. The entire region runs on snowpack. When the mountains don't get the snow they used to, the aquifers underneath us - the underground water-bearing layers your well taps into - don't recharge the way they should.

Add to that the explosive growth across Yakima and the surrounding valley: thousands of new homes, new orchards, new agricultural operations, all drawing from the same underground supply.

What used to be enough water for a neighborhood now has to stretch across a much larger population.

What this means practically: water levels are dropping. Wells that worked fine for decades are starting to struggle, especially in summer when irrigation demand peaks and water tables are at their lowest. Pumps that were sized for one set of conditions are now working harder than they were designed to.

Doug Picatti puts it this way: imagine a 64-ounce drink with one straw. Now add two straws, ten straws, a hundred straws. That's what's happened to our aquifer over the past few decades. Each straw competes for the same water, and if you add too many or drink too fast, you can drain it faster than it refills. The water is still there - but the demand on it has changed dramatically.

The practical takeaway: If you're experiencing reduced pressure or intermittent water loss, especially in spring, don't wait. Demand for our well pump services spikes from the moment irrigation turns on through the end of summer. Customers who call early get scheduled first.

Customers who call in a panic in July are unfortunately in a long line. We'll always do our best - but we'd rather help you before it becomes a crisis.

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Who We Serve

Our well pump services are built for anyone who depends on a private water system. That covers more people than most realize.

Residential homeowners are our bread and butter. These are the calls that come in at 5PM when someone comes home with no water and a family ready for dinner. We take these calls seriously. Water isn't a convenience - it's essential. You can survive a power outage for a day or two. A water outage is a different kind of urgent.

Agricultural operations depend on reliable pump systems for everything from crop irrigation to livestock watering. Our team has deep experience with the large-scale irrigation systems that power the Yakima Valley's farming economy. For agricultural customers, seasonal timing is everything - a pump failure at the wrong point in the growing season can be devastating, and we know it.

Dairies and ranch operations run on water around the clock. We understand the stakes and respond accordingly.

Municipalities and commercial properties represent some of our most complex and high-value work. When infrastructure-level systems fail, the pressure is enormous - and the tolerance for anything less than a complete solution is zero.
Learn more about our municipal services
and what we bring to those jobs.

Homebuyers and realtors - if a property is on a well, a pre-purchase inspection is one of the smartest things you can do before closing. We find the problems before they become your problems.

Why Choose Picatti Brothers for Well Pump Services

There are other pump companies in Yakima. Doug Picatti is direct about what separates Picatti Brothers from the rest.

We answer the phone. This sounds basic. It isn't.

A huge portion of the calls we get start with: "I called this other guy, but he's not picking up." We answer. Every call goes to a live person. If we can't get to you today, we tell you exactly where you stand on the schedule, and we follow up.

That simple commitment - call back, be honest, show up - is the single biggest differentiator in this industry.

Nearly 100 years of experience. Picatti Brothers has been doing this since 1928.

That's not a line on a webpage. It means our team has seen things your average owner-operator hasn't encountered in their career. It means we have engineers on staff and employees that have over a combined hundred years of experience. It means when a job gets complicated - and they do get complicated, because no two wells are exactly alike - we have the education and the experience to solve it, not just guess. We have seen water issues before that most others have never seen.

We stand behind the work. Doug's take on pricing is refreshingly blunt: if you're looking for the cheapest option, we're not your company, and he'll tell you so.

What you get with Picatti Brothers is a team that will be there for the life of your system. We're not a one-job, move-on operation. We've been serving Yakima for a century, and our reputation is built one job at a time. We can't afford to cut corners - and we don't want to.

We have the equipment and the people. We carry a large stock of parts, so we're not waiting on a supplier when you have no water. Our technicians can solve problems remotely sometimes - and when they can't, they show up with what they need to get the job done in a single visit whenever possible.

As Doug says: you could find someone cheaper.

We recommend you call somebody else if that's your priority. But if you want the team that will solve the problem right, stand behind it, and pick up the phone when you call them seven years from now - that's us.

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What to Expect When You Call

Here's how a typical well pump services call works from start to finish:

  1. You call us. A live person answers, 24 hours a day, 7 days a week, 365 days a year. You tell us what's happening. We ask questions. Sometimes we can help you diagnose over the phone, though it's rare that we can solve it remotely.
  2. We give you a timeline. We're honest about the schedule. If we can be there today, great. If not, we tell you that you hold a place on our schedule list, and when the time comes, exactly when to expect us, and we follow up to confirm.
  3. We come out and troubleshoot. Our technician assesses the system, identifies the problem, and tells you what it is and what the repair will cost often before any work begins. We study your problem in our shop before we head onsite so we have the right parts and personnel to solve your problem.
  4. We fix it. Whether it's a quick component swap or a full pump replacement, most residential jobs are completed the same day we arrive. Full system replacements typically run under 8 hours.
  5. You have water again! That's the goal every time.

Frequently Asked Questions About Well Pump Services

How do I know if my well pump needs to be repaired or replaced?

The most common signs are no water, low pressure, air in the lines, or a pump that runs constantly without building pressure.

In many cases, the answer is a full system replacement - pump, motor, and controller - rather than a repair. We assess every system before recommending a solution, and we'll always tell you what we find before doing any work.

How long does a well pump typically last?

Does Picatti Brothers offer 24/7 emergency well pump services?

Do you service both residential and agricultural wells?

What if you can't get to me right away?

Do you provide well drilling?

What areas do you serve?

Service Areas:

Ellensburg

Moses Lake

Union Gap

Lower Valley

Yakima

Selah

Pasco

Prosser

Richland

Kennewick